Find the Correct American Express Phone Number for Your Account Type. Call the number on the centurion card for instance and you have a real person in less than a minute and no phone tree. Contact American Express Customer Service with Questions or Concerns You May Have. For more information on Gold Card Events, please call 1-800-448-TIKS or visit American Express. Customer service was great when I first got the card but platinum in my opinion really faded in the last couple years, phone trees got larger, and it’s harder to talk to a person. American Express Gold Card Events tickets are subject to availability and apply to select events. Standard Ticketmaster service charges apply. Please note that the tickets available through the American Express Gold Card Events program are available exclusively for qualifying Cardmembers at no additional cost. (click 'Look for Tickets' button) Gold Card Events is not available for: Select American Express® Corporate Cards, Optima® Cards, Delta SkyMiles® Credit Cards, American Express Costco Credit Cards, American Express Cash Rebate Cards, Hilton HHONORS Credit Cards or Starwood Preferred Guest Credit Cards. Espaol Espaol Espaol Customer Service US Toll Free: 1-80 option 1 Toll from outside the U. (Residents of Mexico, Puerto Rico and Latin America: Please enter the first five digits of your account number.) Submit your request. Contact Us Espaol Espaol Espaol Please call the number on the back of your card and have your Card in hand when calling us. In the 'enter password' prompt, enter the 10-digit Customer Service phone number located on the back of your Card. To purchase your American Express Gold Card Events tickets online, read the instructions below, then close this page and return to the 'Look for Tickets' page: Enter the quantity of tickets desired in the 'American Express Gold Card Events' prompt. The following American Express Cardmembers are eligible for this benefit:Gold Card, Platinum Card®, Centurion® Card, Corporate Platinum Card and the Executive Business Card, Business Gold Card, Business Platinum Card and Business Centurion Card from OPEN: The Small Business NetworkSM, if issued by American Express Travel Related Services Company Inc., American Express Centurion Bank, American Express Bank, FSB.

Centurion card customer service